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System Requirements

Last Updated: October 7, 2025

This document outlines the minimum technical requirements necessary to access and use the Pluto Systems platform, including the Client Portal, Customer Connect, and the Pluto Signing Service (collectively, the "Services"). To ensure optimal performance and security, we recommend using the latest versions of supported operating systems and browsers.

Overview​

Pluto Systems is a web-based platform designed to be accessible across a wide range of devices and operating systems. The Services are optimized for modern web browsers and do not require any software installation or downloads.

Supported Operating Systems​

The Services are compatible with the following operating systems:

Desktop Operating Systems​

  • Windows: Windows 10 or later
  • macOS: macOS 10.15 (Catalina) or later

Mobile Operating Systems​

  • iOS: iOS 14 or later
  • Android: Android 9 (Pie) or later

Supported Web Browsers​

To access the Services, you must use a modern web browser. We support current and recent versions of the following browsers:

  • Google Chrome: Version 100 or later
  • Microsoft Edge: Version 100 or later
  • Mozilla Firefox: Version 100 or later
  • Apple Safari: Version 14 or later
Browser Updates

We strongly recommend keeping your browser up to date to ensure you have the latest security patches and performance improvements. Most browsers update automatically.

Required Browser Settings​

For the Services to function properly, your browser must have the following features enabled:

JavaScript​

JavaScript must be enabled in your browser. The Services rely on JavaScript to provide interactive features, secure authentication, and real-time updates. Most modern browsers have JavaScript enabled by default.

Cookies​

Cookies must be enabled in your browser. The Services use cookies for:

  • Essential Functionality: Managing your session and maintaining security
  • Authentication: Verifying your identity and keeping you logged in
  • User Preferences: Remembering your settings and preferences within the application
Privacy and Security

We use only essential cookies within the Services. For more information about how we use cookies and protect your privacy, please refer to our Privacy Policy.

Internet Connection​

A stable internet connection is required to access the Services. We recommend:

  • Minimum Speed: 5 Mbps download / 1 Mbps upload
  • Recommended Speed: 10 Mbps download / 5 Mbps upload or higher
Mobile Data Usage

If you are accessing the Services on a mobile device using cellular data, please be aware that downloading documents and viewing media may consume significant data.

Screen Resolution​

For the best user experience, we recommend the following minimum screen resolutions:

  • Desktop: 1366 x 768 pixels or higher
  • Mobile: 375 x 667 pixels or higher (iPhone SE size or larger)

The Services feature a responsive design that adapts to different screen sizes, ensuring usability across devices.

Additional Requirements​

Email Access​

You must have access to a valid email address to receive:

  • Security verification codes for authentication
  • Important notifications and updates about your transaction
  • Document delivery and signing requests

SMS Capability (Optional)​

While not required, SMS capability may be used as an alternative method for receiving security verification codes.

PDF Viewing​

The Services include built-in document viewing capabilities. However, if you choose to download documents for offline viewing, you may need a PDF reader application installed on your device.

Accessibility​

Pluto Systems is committed to making our Services accessible to all users. If you require assistive technology or have specific accessibility needs, please contact us at info@plutosystems.net so we can assist you in accessing the Services.

Technical Support​

If you experience technical difficulties accessing the Services or have questions about these system requirements, please contact:

  • Email: info@plutosystems.net
  • Support: Contact your developer or builder, who can coordinate with Pluto Systems on your behalf

Disclaimer​

While we strive to support a wide range of devices and browsers, we cannot guarantee that the Services will function on all possible hardware and software combinations. Pluto Systems reserves the right to discontinue support for outdated browsers or operating systems that no longer receive security updates from their respective vendors.

The Services are provided "as is" and "as available." For more information about service availability and limitations, please refer to our Terms of Service.